Pearl Service

At Horsford Window and Conservatory Company, we’re proud to have been helping to improve the homes of Norfolk residents for 30 years!

We started out in September 1992, selling windows and doors from the house of Brian Hoffman (former Managing Director) who lived in the village of Horsford, hence the company name.

From there we were able to open our first showroom and storage unit, situated on Patterson Road, Norwich. The premises consisted of a small shop with a garage at the rear, where our business continued to grow. We decided to attend markets held in Sheringham and Cromer. This proved so successful, with custom growing in the area that we decided to open our second showroom in Cromer, where we had established a great client base.

In September 2003, 11 years after starting out and with the business continuing to expand, we decided to move our Norwich office to a new, larger showroom and storage facility in Marriott Close on the City Trading Estate. It was also at this time, that current director, Gary Cooper, took over the reins.

Today we pride ourselves on our great service and quality of products, including windows, doors, conservatories, orangeries and the warm roof. We’re FENSA registered and a Which Trusted Trader and have received a wealth of lovely comments over the years from satisfied customers.

This year is our pearl anniversary but we like to think that we deliver gold standard service!

Speak to the Horsford team to learn more on: 01603 666414. Alternatively you can email us at: sales@horsfordwindows.com

As rare as a @PaulHollywood handshake...

Dear Mr Cooper,

I was forty odd years in the 'service industry' dealing with the public, and have upgrade service levels in several companies over the years. Writing to express my appreciation of the service received from a company are as rare as a Paul Hollywood handshake.

In your companies case I have received nothing but excellent service from my first meeting with Darren, your showroom staff, and your surveyor. My trepidation as to what it would all look like when work commenced taking down the old conservatory and putting up the new, all come to nothing.

My apprehension was unfounded as Kevin and Darren charged with carrying out the work, were excellent from the start, they were courteous and diligent throughout. Their skill levels soon became apparent, and we are delighted with the finished product.

As a consequence of all the above we would have no hesitation in recommending your company.

Yours sincerely 

Mr & Mrs Prentice, October 2021

 

For a warmer home this winter, call us on: 01603 666414

Alternatively you can email us at: sales@horsfordwindows.com

Why Horsford?

When looking for a new conservatory, orangery, windows or doors in Norfolk, why should you choose Horsford?

• We're an independent company, part of the Which Trusted Trader scheme and FENSA registered
• Horsford have showrooms in Norwich and Cromer with friendly members of our team ready to help
• We fit high quality stylish products with trusted security features, rated A for energy efficiency
• Our fitters are commended by our clients for their high standards of workmanship, neatness and courtesy
• By fitting bespoke products we help you to create the home you really want!

Recommended “Work was done to a very high standard. All visitors remarked on the high quality of workmanship and materials.” Mr & Mrs C, September 2020

The question really is, why wouldn't you choose Horsford? Workmanship you can trust! Call us on: 01603 666414; Alternatively you can email us at: sales@horsfordwindows.com

A Festive Thank You

It's been a busy year here at Horsford. We've enjoyed helping so many of you to improve your homes and have loved receiving such positive feedback from you. We look forward to doing more of the same next year. 

As with our showroom, we assume many of you will be dressing the inside of your homes with lights and tinsel soon, and if you want to share your decorations with the rest of the neighbourhood, be sure to display them near your (Horsford) windows! 

All that remains to say is that we hope you all have a fantastic Christmas and a happy and peaceful New Year. 

Thank you everyone!

For more information please call us on: 01603 666414 

Alternatively you can email us: headoffice@horsfordwindowsandconservatory.co.uk

Outings With Orangeries

With a Bank Holiday weekend on the horizon you may be planning to visit a stately home or gardens, many of which have beautiful orangeries.

In Norfolk, the Blickling Estate (run by the National Trust) has a fine 18th century orangery set in its grounds. Further afield, you may like to visit Wrest Park in Bedfordshire, where a Grade II listed example, built to a French design, can be found. And of course at Kew Gardens you can see an impressive design by Sir William Chambers.

Then if your trip to see an orangery has left you inspired to have one of your own, get in touch with our team, who will plan and install your ideal design!

http://www.horsfordwindowandconservatory.com

Call 01603 666414 (Norwich) or 01263 514594 (Cromer) or
FREEPHONE 0800 0155551

Windows With Style

At Horsford, we’re pleased to offer a wide range of high quality windows in a selection of styles and finishes to complement your home. 

Whether you’re looking for bay, dormer, casement, sliding sash, tilt and turn or a bespoke style, you can be sure of our expert installation service, security features and “A” for energy rating.

These featured pictures show some of our recent work, but you can learn more about our windows and the choice of materials and colour finishes available at www.horsfordwindowandconservatory.com/windows

Mr and Mrs T of Cromer were thrilled with the job we did of installing their windows. They wrote, “Just a few lines to thank you all at Horsford Windows for our new windows. The system itself is excellent, the best I have seen. As for the team who installed it I have nothing but praise, they worked very hard and made a smashing job”.

So if you’re looking to give your home a bright new look, with added energy efficiency, safety and security give the Horsford team a call on 01603 666414 (Norwich) or 01263 514594 (Cromer) or FREEPHONE: (0800 0155551)

Alternatively you can email sales@horsfordwindows.com

Happiness Is A Conservatory

At Horsford Window and Conservatory Company of Norwich we pride ourselves on our stylish, bespoke conservatories and our professional, efficient, yet friendly service. It means a lot to us, therefore, when we hear from happy customers like Phil and Tricia.

They kindly wrote:

“Just wanted to let you see a picture of the completed conservatory. We are delighted with it! Thank you for all your hard work coordinating the project. The team and workmanship has been fantastic and we love the finished product! Happy to recommend Horsford to anyone.”

We find that many of our new customers approach us following recommendations from friends and family who have used our services and have been very happy with the results. We assure great service to all, whether you’re looking to install just one window or door, reglaze your entire home or construct a bespoke conservatory or orangery.

To learn more about our products and services please visit www.horsfordwindowandconservatory.com

‘Neat, Tidy and Skilful’

At Horsford we love to hear your feedback when we’ve completed work for you, whether it be as simple as replacing a single window, to fitting new doors or constructing a whole conservatory or orangery. A recurring theme from our customer feedback is how neat and tidy our fitters are and how efficiently and skilfully they do their job.

We’re committed to giving you the very best service possible and are pleased to hear that our valued customers are happy that they are receiving exactly that. Here are a few of your much-appreciated comments:

Mr and Mrs H wrote to us with these kind words. “Just wanted to say what an absolutely fabulous job the guys did when they came to fit our doors for the balcony. The job was incredibly neat and everything was done with real skill. All four of them were just great and we wanted to say thank you very much!”

Mr and Mrs B of Frettenham also put pen to paper to let us know how happy they were with their extensive work. “Had to just say what a wonderful job your lads made of our windows, doors and sunroom. They are a credit to your company, such hard workers and so tidy… The lads who fitted our windows and doors were Matt and Carl and three lads who fitted the sunroom were Gavin, Steve and Dean, what a great team! They are such hard workers, always came to us on time and very happy and cheerful.”

Finally here is an example of a comment received on one of our customer feedback sheets from Mrs B. “Your members of staff have been very courteous and nothing has been too much trouble. I would thoroughly recommend you to all my friends and family”

So as you can see, we offer great service, workmanship and products, but you don’t have to just take our word on that – just see what our customers have to say!

You can read more testimonials at www.horsfordwindowandconservatory.com/home/testimonials

To contact us to discuss how we can improve your home you can:

Call +44 01603 666414

Use FREEPHONE: 0800 0155551

Email: sales@horsfordwindows.com

Summer Home Improvements

Summer is almost here with hopefully plenty of warm, sunny weather in which to enjoy our gardens – although this is British summertime we’re talking about! So when we get those days that are a bit too damp or chilly to sit outside what could be better than a light and airy conservatory or orangery in which to relax?

At Horsford Window and Conservatory Company we’re pleased to offer a wide range of orangery and conservatory designs to suit all homes and tastes. All are made to the highest standards and fitted by our experienced, friendly team. Whether you choose a conservatory or orangery you’ll appreciate the difference that having an additional room in your home can make.  Whether you use the space to entertain guests, indulge in hobbies, use as a home office, games room, sunroom or place to relax, you’ll be sure to love your Horsford orangery or conservatory!

And why stop there? Summer is the perfect time to give your home a fresh new look and attend to all those repairs that you’ve been putting off. When could be a better time to replace those ageing windows for a more up-to-date, energy-efficient design? Perhaps you need to update your external doors to include better security features, or add a porch that can double as a storage area for soggy coats and shoes when you get caught out in a summer shower?

 

However you’re intending to improve your home this summer, we’ll provide great service and excellent quality products.

Please visit our website horsfordwindowandconservatory.com/windows

You can call us on 01603 666414 or FREEPHONE 0800 0155551

Email: sales@horsfordwindows.com

Thank You For Your Appreciation!

The Horsford team has been installing high quality doors, windows and conservatories to the people of Norfolk and North Suffolk since 1992.

We’re an independent company that takes great pride in our work, so we love to hear from our customers who are happy with the finished result.

Here is a selection of some of the recent comments that we have received:

Mrs G “Thanks so much to everyone involved in the design, construction and installation of my lovely new porch and kitchen door. I am really delighted with it all and a special thank you to lovely Lee and to Rod at the end of the telephone.”

Mr B “Very happy with your product and very happy with your fitter Phil.”

Mr & Mrs D “1^st class service and product. Installation staff very efficient and friendly. Brilliant job, well done!”

Mr & Mrs S “Very happy with the quality of the windows and the workmanship and the good service provided at all times.”

Mr & Mrs L “We were very impressed by the courtesy and professionalism of all the operatives and would have no hesitation in recommending Horsford Windows to others. Thank you.”

Mr & Mrs J “Always pleased with the workmanship and quality of goods.”

Mr & Mrs Sp “All your staff were great – helpful and did great job. Would recommend to friends and family – wonderful staff!”

Mr C “Very pleased with our new windows – good, clean job. Well done!”

The Horsford team would like to thank everyone for their kind comments. The vast majority of our business is obtained by client recommendations, so this feedback means a lot to us.

We pride ourselves on the high standards we set both on products and overall service, so if you’re looking for ways to improve your home, contact us today!

Call 01603 666414 or FREEPHONE 0800 0155551

Email: sales@horsfordwindows.com

Visit horsfordwindowandconservatory.com/windows

Colour Trend

At Horsford Window and Conservatory Company we believe in giving our customers great service and choice. For some time our window and door frames have been available in a choice of white, black and brown, but now we’re pleased to announce the introduction of more great colours to our range.

Shades of grey are very ‘on trend’ for interior décor, so we’ve extended this theme by offering frames in light, slate grey and anthracite grey, whilst also keeping the traditional black.

Fancy a bit more colour? Then choose duck-egg blue or chartwell green to brighten up your home, or if your prefer to keep things a bit more neutral then cream makes a welcome change to the more commonly used white.

Why not come and see the range of colours for yourself by visiting one of our showrooms in Norwich (Marriott Close) or Cromer (Prince of Wales Road)? We’d love to see you and are happy to answer any queries you may have.

For more information about our products, please visit: www.horsfordwindowandconservatory.com/orangeries.html

You can also call us on 01603 666414 about any queries that you may have.

Or email us: headoffice@horsfordwindowandconservatory.co.uk

More From Our Customers

At Horsford Window and Conservatory Company good customer service is a high priority, in addition to supplying and fitting all our products to a high standard.

We’re an independent company, serving the good people of Norfolk and North Suffolk, with reliability, punctuality, efficiency and pride in our work being key to our business. Our friendly team are always happy to help – we believe in delivering great customer care.

To ensure that we give the best service possible, we ask our clients to complete questionnaires about their experience of Horsford, and some even go a step further, sending us lovely letters of appreciation.

Here is a small selection of your valued comments:

“From the moment you came to assess the job, through to completion of your contract, we have been mightily impressed with the care of your planning, the way Gary and you visited the site prior to commencement to ensure that it would all fit with the minor modifications required to the house, the speed, tidiness, hard work and efficiency of Chris, the groundworks contractor and his team, and the manner with which the Horsford construction team completed the erection of our conservatory rapidly, tidily and cheerfully.” – Mr & Mrs G, Taverham

“Just a line to say how pleased we are with the window that you installed. Your installers were first class, very helpful and left the job clean and tidy. We wouldn’t hesitate to recommend you.” – Mr M, Lowestoft

“Just a few lines to thank you all at Horsford Windows for our new windows. The system itself is excellent, the best I have seen. As for the team who installed it I have nothing but praise, they worked very hard and made a smashing job – they were a team, so many thanks to Alec, Gary & Lee, and of course to the rest of you at Horsford Windows.” – Mr & Mrs T, Cromer

“Hi, you’ve just completed a French door bay installation for us in Sheringham. Having worked for over 10 years in the UPVc window manufacturing business I just wanted to let you know that the fabrication, fitting and finishing of your product, and the service that went with it, are all exceptional. Thank you, and be assured that should anybody we know be looking for replacement windows or doors, Horsford will be our first and only recommendation.” – WT, Sheringham

Thank you to all our customers for your much-valued responses.

You can read more testimonials at horsfordtestimonials

For further information about all our products, please visit www.horsfordwindows.com

You can also email us with any questions you may have at headoffice@horsfordwindows.com or call us on 0800 0155551

A Few Words From Our Customers

At Horsford we always aim to deliver excellent service from the whole team, from sales to installation to aftercare, in addition to supplying high quality glazed products.

As part of our service plan, we provide questionnaires to all of our customers and really value the feedback that we receive. It is important to us to know that all our clients are satisfied with our work and where there is even the slightest problem, we are made aware so that we can rectify it immediately.

Customer comments from our questionnaires include:

“A complete and professional service from our first phone call to installation. Thank you.” SO

“Efficient, friendly fitters. Minor snag list, dealt with promptly – many thanks.” Mr E

“We are very pleased with this job and will be in touch shortly re soffits, fascia and rainwater goods.” Mr & Mrs L

“A very nice job well done.” Mr & Mrs K

“Gavin and Lee – really great guys – workmanship fantastic – easy to talk to (loved their cups of tea). All staff at Horsford give great service from start to finish.” Mr and Mrs B

“They were very tidy and polite young men, a credit to you.” Mrs T

In addition to our questionnaires, we often receive letters of thanks from our customers, which we really enjoy reading, including this lovely one from Mr & Mrs C of Sheringham.

“Dear Rod,

We are absolutely delighted with the product, the design and installation – so a big thank you to yourself, Dave for selling us the product, Gary for the surveying and to the two installers Gavin and Lee who did a marvellous job.

Just one criticism for anyone who has a sense of humour, the installers were two minutes late turning up.

We shall have no hesitation in recommending Horsford to anyone, so thank you once again.”

Thank you to all our customers for your much-valued responses.

You can read more testimonials at horsfordtestimonials

For further information about all our products, please visit www.horsfordwindows.com

You can also email us with any questions that you may have at headoffice@horsfordwindows.com or call us on 0800 0155551

Thanking Our Customers

The Horsford team would like to take this opportunity to say a big thank you to all our customers – it’s been lovely to meet so many new ones, as well as enjoy continued business from loyal clients.

It’s been a really busy time for us, for which we are very grateful, with a really good buzz around the place and everyone keen to play their part in delivering our high standards of Horsford service.

We always love to hear from our customers, and you can read some of the letters that we have received at horsfordwindowandconservatory.com/testimonials

If you’re looking to replace windows or doors, or add a new feature to your property such as a porch, conservatory or orangery, you’ll love the choices that we can offer and the service that we deliver. Just visit www.horsfordwindows.com

You can also send us an email at headoffice@horsfordwindows.com or give us a call on 0800 0155551

Windows

Are you concerned about the cost of your energy bills this year? Is your home as energy efficient as it could be this winter? Don’t pay for heat that is literally going out of the window. This year opt to have Energy rated windows expertly installed by Horsford.

At Horsford we are pleased to offer a stylish range of ‘A’ rated windows as defined by the BFRC (British Fenestration Ratings Council) Rating Scheme. This is UK system that rates the energy efficiency of windows on a scale from ‘A’ to ‘E’, with ‘A’ being the best. It’s used to signify compliancy with building regulations when installing your replacement windows.

If you currently have single-glazed units or your windows were installed prior to April 2002, you could be experiencing significant heat loss from your home. By replacing your existing windows with ‘A’ rated double-glazed units, you could make substantial savings on your heating bills.

And of course, as with all Horsford products, our windows are made using high quality materials and are available in a range of stylish designs, so you can choose the right look for your home. You can be sure of efficient, expert installation and friendly service when you choose Horsford Windows.

For more information contact Horsford Windows and Conservatories:

Freephone 0800 0155551

Email: headoffice@horsfordwindowandconservatory.co.uk

Visit: www.horsfordwindowandconservatory.com

Horsford Goes To Market

Although Horsford Window & Conservatory Company Ltd is based in Norwich and Cromer, we regularly take our mobile display to Fakenham and Sheringham markets. Fakenham holds its market day on Thursdays, whilst Sheringham has markets on Wednesdays and Saturdays.

This allows clients to view our range of quality home improvement products and ask any questions they may have about our windows, doors, conservatories and orangeries.

At Horsford we love the opportunity to meet with clients and discuss their specific needs, enabling us to supply bespoke products, all of which conform to strict safety standards.

We believe in delivering high standards of service, provision of information, product quality and workmanship. Come and see for yourself at our mobile market display!

For more information contact Horsford Windows and Conservatories:

Freephone 0800 0155551

Email: headoffice@horsfordwindowandconservatory.co.uk
Visit: www.horsfordwindowandconservatory.com

Opt For An Orangery

Orangeries have become popular alternatives to conservatories in recent times, but how do the two really differ?

The main difference in the structure of an orangery is the roof, which incorporates a glazed lantern, as opposed to the entire area of the roof being glazed as with a conservatory.  

Another major difference in the design is the sidewall, with orangeries offering a more substantial structure compared to the typical conservatory. An entablature (deep-moulded fascia) surrounds the perimeter of the doors and windows, and classic orangeries have traditional colonnades – columns flanking the windows and doors below the entablature, consisting of period bases and detailing. 

Horsford’s bespoke orangery designs incorporate all the classic architectural elements, including roof lantern, glazing, colonnades and carefully planned proportions, to create a traditional, stylish structure to complement your existing building. However you plan to use your orangery, it will make a welcome addition to your home, adding both stylish living space and value to your property.

The construction of orangeries in this country dates back to the 17^th century, when orangeries were built in the grounds of many fashionable residences, originally to house citrus trees during the winter months. However the earliest recorded orangery was built in Padua, Italy in 1545, with popularity for the structures rising with the advent of the production of clear glass in substantial quantities. These original orangeries tended to be huge buildings, not just used as plant houses, but designed to demonstrate the wealth and importance of their owners. Orangeries were even designed to contain fountains, grottos and areas to entertain guests.

Modern orangeries may be smaller structures, but they are designed to incorporate many original features and make stylish yet practical additions to the home. Providing light, airy, yet warm living spaces with aesthetic appeal, an orangery can add space, interest and value to your property, whether you are looking for an area to entertain, relax or bring your garden into your home.

At Horsford, we are pleased to offer bespoke orangeries, with a full, friendly yet professional service provided throughout the planning, construction and after-care stages.

For more information contact Horsford Windows and Conservatories:

Freephone 0800 0155551

Email: headoffice@horsfordwindowandconservatory.co.uk
Visit: www.horsfordwindowandconservatory.com