Showing posts with label Suffolk. Show all posts
Showing posts with label Suffolk. Show all posts

Monday, 9 November 2015

Thank You For Your Appreciation!


The Horsford team has been installing high quality doors, windows and conservatories to the people of Norfolk and North Suffolk since 1992.

We’re an independent company that takes great pride in our work, so we love to hear from our customers who are happy with the finished result.

Here is a selection of some of the recent comments that we have received:

Mrs G “Thanks so much to everyone involved in the design, construction and installation of my lovely new porch and kitchen door. I am really delighted with it all and a special thank you to lovely Lee and to Rod at the end of the telephone.”

Mr B “Very happy with your product and very happy with your fitter Phil.”

Mr & Mrs D “1st class service and product. Installation staff very efficient and friendly. Brilliant job, well done!”

Mr & Mrs S “Very happy with the quality of the windows and the workmanship and the good service provided at all times.”

Mr & Mrs L “We were very impressed by the courtesy and professionalism of all the operatives and would have no hesitation in recommending Horsford Windows to others. Thank you.”

Mr & Mrs J “Always pleased with the workmanship and quality of goods.”

Mr & Mrs Sp “All your staff were great – helpful and did great job. Would recommend to friends and family – wonderful staff!”

Mr C “Very pleased with our new windows – good, clean job. Well done!”

The Horsford team would like to thank everyone for their kind comments. The vast majority of our business is obtained by client recommendations, so this feedback means a lot to us.

We pride ourselves on the high standards we set both on products and overall service, so if you’re looking for ways to improve your home, contact us today!

Call 01603 666414 or FREEPHONE 0800 0155551

Sunday, 18 January 2015

More From Our Customers


At Horsford Window and Conservatory Company good customer service is a high priority, in addition to supplying and fitting all our products to a high standard.

We’re an independent company, serving the good people of Norfolk and North Suffolk, with reliability, punctuality, efficiency and pride in our work being key to our business. Our friendly team are always happy to help – we believe in delivering great customer care.

To ensure that we give the best service possible, we ask our clients to complete questionnaires about their experience of Horsford, and some even go a step further, sending us lovely letters of appreciation.

Here is a small selection of your valued comments:

“From the moment you came to assess the job, through to completion of your contract, we have been mightily impressed with the care of your planning, the way Gary and you visited the site prior to commencement to ensure that it would all fit with the minor modifications required to the house, the speed, tidiness, hard work and efficiency of Chris, the groundworks contractor and his team, and the manner with which the Horsford construction team completed the erection of our conservatory rapidly, tidily and cheerfully.” – Mr & Mrs G, Taverham

“Just a line to say how pleased we are with the window that you installed. Your installers were first class, very helpful and left the job clean and tidy. We wouldn’t hesitate to recommend you.” – Mr M, Lowestoft

“Just a few lines to thank you all at Horsford Windows for our new windows. The system itself is excellent, the best I have seen. As for the team who installed it I have nothing but praise, they worked very hard and made a smashing job – they were a team, so many thanks to Alec, Gary & Lee, and of course to the rest of you at Horsford Windows.” – Mr & Mrs T, Cromer

“Hi, you’ve just completed a French door bay installation for us in Sheringham. Having worked for over 10 years in the UPVc window manufacturing business I just wanted to let you know that the fabrication, fitting and finishing of your product, and the service that went with it, are all exceptional. Thank you, and be assured that should anybody we know be looking for replacement windows or doors, Horsford will be our first and only recommendation.” – WT, Sheringham

Thank you to all our customers for your much-valued responses.

You can read more testimonials at horsfordtestimonials

For further information about all our products, please visit www.horsfordwindows.com
You can also email us with any questions you may have at headoffice@horsfordwindows.com or call us on 0800 0155551

Friday, 5 December 2014

Proud To Be A Trusted Trader



At Horsford, we are pleased and proud to have passed an assessment enabling us to be known as a ‘Which? Trusted Trader’.

Which? has long been known as a respected tester of household goods, and has now introduced the Trusted Trader endorsement scheme, awarded to companies that have passed a rigorous assessment and demonstrated a reputable and trustworthy service. You can read more about the scheme by visiting http://trustedtraders.which.co.uk and find us on the website under ‘glaziers’.

To qualify as a Trusted Trader, we were assessed on our administration of quotations, invoices, customer contracts, warranties and licences. Our website and advertising processes were also scrutinised.

At Horsford we have always made it a priority to deliver great customer service and attention to detail when providing and fitting our home improvement products. Becoming a Which? Trusted trader is the icing on the cake!

To learn more about all our products, please visit www.horsfordwindows.com

You can also email us with any questions you may have at headoffice@horsfordwindows.com or call us on 0800 0155551
www.trustedtraders.which.co.uk

Wednesday, 22 May 2013

Welcome To Horsford



We'd like to welcome you to the blog for Horsford Window & Conservatory Company Ltd. We are a leading installer of bespoke windows, doors, conservatories and orangeries throughout Norfolk and North Suffolk.

Founded in 1992 as an independent company, we have bases in Norwich and Cromer, and also attend market days at Fakenham and Sheringham, allowing clients to browse our mobile display and discuss their individual needs.

Our new website is currently under construction, but you will soon be able to view examples of  our premium windows, doors, conservatories and orangeries, once it's fully up and running.

Our aim is to supply and install high quality home improvement products, meeting all safety and security requirements, whilst fulfilling our clients’ expectations to enhance the appearance and value of their property.

All work is carried out by our own highly trained, skilled staff, supported by dedicated after sales care and insurance-backed guarantees, preserving your investment for years to come.

At Horsford we offer service and workmanship you can trust.




For more information contact Horsford Windows and Conservatories:
Freephone 0800 0155551