Sunday, 18 January 2015

More From Our Customers

At Horsford Window and Conservatory Company good customer service is a high priority, in addition to supplying and fitting all our products to a high standard.

We’re an independent company, serving the good people of Norfolk and North Suffolk, with reliability, punctuality, efficiency and pride in our work being key to our business. Our friendly team are always happy to help – we believe in delivering great customer care.

To ensure that we give the best service possible, we ask our clients to complete questionnaires about their experience of Horsford, and some even go a step further, sending us lovely letters of appreciation.

Here is a small selection of your valued comments:

“From the moment you came to assess the job, through to completion of your contract, we have been mightily impressed with the care of your planning, the way Gary and you visited the site prior to commencement to ensure that it would all fit with the minor modifications required to the house, the speed, tidiness, hard work and efficiency of Chris, the groundworks contractor and his team, and the manner with which the Horsford construction team completed the erection of our conservatory rapidly, tidily and cheerfully.” – Mr & Mrs G, Taverham

“Just a line to say how pleased we are with the window that you installed. Your installers were first class, very helpful and left the job clean and tidy. We wouldn’t hesitate to recommend you.” – Mr M, Lowestoft

“Just a few lines to thank you all at Horsford Windows for our new windows. The system itself is excellent, the best I have seen. As for the team who installed it I have nothing but praise, they worked very hard and made a smashing job – they were a team, so many thanks to Alec, Gary & Lee, and of course to the rest of you at Horsford Windows.” – Mr & Mrs T, Cromer

“Hi, you’ve just completed a French door bay installation for us in Sheringham. Having worked for over 10 years in the UPVc window manufacturing business I just wanted to let you know that the fabrication, fitting and finishing of your product, and the service that went with it, are all exceptional. Thank you, and be assured that should anybody we know be looking for replacement windows or doors, Horsford will be our first and only recommendation.” – WT, Sheringham

Thank you to all our customers for your much-valued responses.

You can read more testimonials at horsfordtestimonials

For further information about all our products, please visit
You can also email us with any questions you may have at or call us on 0800 0155551