Monday, 3 November 2014

A Few Words From Our Customers

At Horsford we always aim to deliver excellent service from the whole team, from sales to installation to aftercare, in addition to supplying high quality glazed products.

As part of our service plan, we provide questionnaires to all of our customers and really value the feedback that we receive. It is important to us to know that all our clients are satisfied with our work and where there is even the slightest problem, we are made aware so that we can rectify it immediately.

Customer comments from our questionnaires include:
“A complete and professional service from our first phone call to installation. Thank you.” SO
“Efficient, friendly fitters. Minor snag list, dealt with promptly – many thanks.” Mr E
“We are very pleased with this job and will be in touch shortly re soffits, fascia and rainwater goods.” Mr & Mrs L
“A very nice job well done.” Mr & Mrs K
“Gavin and Lee – really great guys – workmanship fantastic – easy to talk to (loved their cups of tea). All staff at Horsford give great service from start to finish.” Mr and Mrs B
“They were very tidy and polite young men, a credit to you.” Mrs T

In addition to our questionnaires, we often receive letters of thanks from our customers, which we really enjoy reading, including this lovely one from Mr & Mrs C of Sheringham.

“Dear Rod,

We are absolutely delighted with the product, the design and installation – so a big thank you to yourself, Dave for selling us the product, Gary for the surveying and to the two installers Gavin and Lee who did a marvellous job.

Just one criticism for anyone who has a sense of humour, the installers were two minutes late turning up.

We shall have no hesitation in recommending Horsford to anyone, so thank you once again.”

Thank you to all our customers for your much-valued responses.

You can read more testimonials at horsfordtestimonials

For further information about all our products, please visit
You can also email us with any questions that you may have at or call us on 0800 0155551

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